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Frequently Asked Questions and Troubleshooting

Q&A

Please check the frequently asked questions below and the event code manual above to solve your problem. Still having questions, please contact us with the service hotline:+86-21-59860805

  • Why does an industrial robot drop zero during motion with an abnormal power failure?
    Down Up

    When an industrial robot is in motion, an abnormal power outage can result in undervoltage of the batteries in the control cabinet or an interruption in the power supply to the 

    NVRAM (Non-Volatile Random Access Memory.) The NVRAM is typically used to store critical information such as the robot's zero position, register data, and system time. Once 

    this information is lost, the robot experiences a loss of zero point. To recover the zero point, the following steps are typically required:

    mrsbroos.com Zero: Use the robot's calibration function to reset the robot's zero position.

    mrsbroos.com Recovery: If a program backup was previously performed, the backup file can be used to recover the data in the registers.

    mrsbroos.com Calibration: Recalibrate the controller's time to ensure proper system timing.

    Ensure that the manufacturer's instructions are followed during operation to avoid further damage or incorrect operation. If more detailed instructions are required, it is 

    recommended to refer to the relevant robot operation manual or contact Agilebot technical support.


  • What are the specific advantages of choosing robots instead of traditional labor?
    Down Up

    1. Save labor; 2. Reduce cost;3. Improve production quality and efficiency ; 4. Convenient management.


  • What vision systems can robots be paired with?
    Down Up

    Agilebot Robotics communicates with the vision system via standard TCP/IP protocol, supporting mainstream vision brands such as Dahua, Elson, Mecamand, Cognex, Omron, Keens, Panasonic, Hikvon, and so on.

  • Is it possible to request a free test sample?
    Down Up

    Yes, please contact us for details.

  • How long are the maintenance intervals for the Agilebot robots?
    Down Up

    Robot maintenance is required annually under normal use to maintain good operating condition.

  • What are the products and services offered by Agilebot Robotics?
    Down Up

     Agilebot  Robotics provides three series of SCARA, PUMA, and COBOT, and related program consulting and design, installation and commissioning, maintenance, spare parts, and retrofit services.

  • What are the technical advantages of the Agilebot robotics?
    Down Up

    Relying on the advanced motion control technology of Real-Time Man Intelligent Control Technology Co., Ltd (Rtimeman), Agilebot Robotics has the world's first Single Chip Multiaxis Integrated Motion Controller (SCIMC), which is the world's first single-chip multi-axis integrated motion controller (Single Chip Multiaxis Integrated Motion Controller), and is equipped with high-efficiency motion planning algorithms and advanced dynamics algorithms, resulting in a high-performance robot with a high level of quality and cost-efficiency.

  • What certifications does the robot pass?
    Down Up

    CR&E certification, MTBF 30,000 hours reliability certification, performance testing through the ISO 9283-1998.2005, ISOTR 13309-1995, ISO 8373-2012, EMC certification through the IEC61000-6-2:2005,IEC61000-6-4:2005.

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